Our Process
A Journey from Concept to Activation and Beyond
At FMC, we believe a well-executed digital display solution starts long before anything is installed. Our process is designed to ensure your LED display system is fit for purpose, easy to manage, and built to perform - now and into the future.
1. Discovery & Site Assessment
Every successful project begins with understanding. We start by listening carefully - to your goals, your space, and the outcomes you’re aiming to achieve.
What we cover:
Detailed consultation to understand your objectives and audience
On-site surveys to assess space, infrastructure, and environmental conditions
Review of ambient light, traffic flow, viewing angles, and existing systems
Preliminary check of compliance, structural requirements, and safety considerations
OUR DIFFERENCE:
We don't just take measurements.
We diagnose challenges and uncover opportunities that influence every decision that follows. This early precision helps avoid costly rework later.
2. Design & Engineering
Next, we translate insights into a tailored LED display solution that balances design, performance, and long-term reliability.
What we deliver:
Custom design concepts and visual mock-ups
Detailed system architecture and component specification
Structural, electrical, and network engineering
Complete technical documentation and project timelines
OUR DIFFERENCE:
We’re vendor-neutral.
That means we specify the best-fit hardware for your needs, not just what’s on the shelf. The result is a smarter, more adaptable solution.
3. Sourcing & Pre-Installation
With the design finalised, we begin sourcing and preparing your system components - ensuring everything is tested and ready to install.
What happens here:
Global sourcing of high-quality LED display components and media systems
Pre-delivery inspection and compatibility testing
Logistics planning and pre-assembly where appropriate
OUR DIFFERENCE:
We don’t just take the box off the shelf and ship it.
Every component is tested, verified, and matched to your system before it arrives onsite - reducing installation risk and downtime.
4. Installation & Integration
Installation is where everything comes together - precisely, safely, and with minimal disruption to your operations.
What we handle:
On-site installation by trained technicians
Seamless integration with IT, AV, POS, or operational systems
Display calibration and software configuration
Initial content load and scheduling setup
OUR DIFFERENCE:
With over 3,500 LED screens installed across Australia and New Zealand, we understand how to deliver in live environments.
From retail spaces to transport hubs. We focus on doing it right, with as little disruption as possible.
5. Training & Ongoing Maintenance
Once installed, we make sure your team is ready to manage the system — and that you have reliable support behind you.
What we provide:
Tailored user training for CMS and content scheduling
Proactive maintenance and remote monitoring
Fast-response technical support when you need it
OUR DIFFERENCE:
We set you up for success, and back you with local support.
You’ll have the tools to manage your system confidently, with expert help just a call away.
6. Optimisation & Upgrades
Technology evolves — and so can your display system. We stay in touch to ensure your solution continues to meet your needs over time.
How we support you long term:
Performance reviews and update recommendations
CMS and software upgrades
System expansion or hardware upgrades as needed
OUR DIFFERENCE:
We’re not about one-off projects.
We’re here to help you get long-term value from your investment.
Have a project in mind?
Let’s start the process and design a display solution that works for your space and your goals.